Assess your Communication Competency Levels

For your communications to be successful you need to be confident, clear and know how to engage and connect with others effectively. This comes more naturally to some than others but, with practice, anyone can become a great communicator. Have a go at our self-assessment and test your competency!

Self-Assessment

Communication is one of the most important skills that you need to succeed in the workplace.

If you want to be an expert communicator, you need to be effective at all points in the communication process – from “sender” through to “receiver” – and you must be comfortable with the different channels of communication – face-to-face, online, written, etc.

This is because poor communicators often struggle to develop their careers beyond a certain point. So, how can you find out how good your communication skills really are? Take this assessment to find out.

 

Key Takeaways:

  • Self-Awareness: The assessment helps you identify your strengths and areas for improvement in communication, increasing your overall self-awareness.

  • Targeted Development: By pinpointing specific areas where you may need growth, you can focus your efforts on the most impactful skills to enhance your communication.

  • Actionable Insights: The results provide clear insights into how your communication style is perceived, allowing you to make adjustments for more effective interactions.

  • Personalized Learning: Understanding your current competency levels allows you to set personalized goals and tailor your learning experience throughout the “Communicate with Impact” course.

  • Growth Mindset: The assessment encourages a proactive approach to continuous improvement, fostering a mindset that values feedback and adaptability in communication.

Please answer questions as you actually are (rather than how you think you should be).

Self-Assessment: Communication Competency Levels

This expanded self-assessment allows participants to delve deeper into each aspect of communication, providing a thorough evaluation of their skills and areas for growth.

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Task Assessment

STAGE B: AGREE/DISAGREE WITH STATEMENTS

In Stage B we ask whether you agree with a list of statements. They are designed to identify your skill levels. Choose the answer that’s closest to your opinion. It doesn’t matter if a statement doesn’t fit your role. Pick the option that makes most sense to you.

Section A: Active Listening

1. I give my full attention to the speaker during conversations.

2. I refrain from interrupting while someone else is speaking.

3. I ask clarifying questions to ensure I fully understand the speaker's message.

4. I summarize or paraphrase what the speaker has said to confirm my understanding.

5. I am able to detect the underlying emotions or concerns in what the speaker is saying.

Section B: Verbal Communication

1. I can express my thoughts clearly and concisely.

2. I structure my communication logically to ensure my message is understood.

3. I tailor my language and tone to suit my audience.

4. I avoid using jargon or complex language when unnecessary.

5. I am confident in speaking in front of groups and can adjust my delivery based on audience feedback.

Section C: Non-Verbal Communication

1. I am aware of my body language and use it to reinforce my messages.

2. I make appropriate eye contact during conversations to show engagement.

3. I use gestures to enhance my verbal communication effectively.

4. I am mindful of my facial expressions and ensure they align with my spoken words.

5. I can interpret the non-verbal cues of others and adjust my communication accordingly.

STAGE B: AGREE/DISAGREE WITH STATEMENTS

In Stage B we ask whether you agree with a list of statements. They are designed to identify your skill levels. Choose the answer that’s closest to your opinion. It doesn’t matter if a statement doesn’t fit your role. Pick the option that makes most sense to you.

Section D: Emotional Intelligence

1. I am able to recognize and manage my own emotions during communication

2. I am empathetic and consider the feelings of others during conversations.

3. I maintain my composure in stressful communication situations.

4. I can read the emotional tone of a conversation and respond appropriately.

5. I am capable of resolving emotionally charged situations without escalating the conflict.

Section E: Feedback and Adaptability

1. I am open to receiving feedback on my communication style

2. I actively seek feedback to improve my communication skills.

3. I can change my communication approach based on the feedback I receive.

4. I reflect on my communication experiences and identify areas for improvement.

5. I am able to adapt my communication style to different situations and audiences

Section F: Conflict Resolution

1. I can navigate difficult conversations and resolve conflicts effectively.

2. I remain calm and composed during disagreements, focusing on the issue rather than personal attacks

3. I strive to find common ground and solutions in conflicts

4. I listen to all parties involved in a conflict before forming a response.

5. I am able to de-escalate tense situations and help others find a resolution.

Next Steps:

  • Reflect on areas where you scored lower and consider strategies to improve.
  • Discuss your results with peers or instructors to gain additional insights.
  • Practice by setting specific goals to enhance your communication skills.

This expanded self-assessment will allow you to delve deeper into each aspect of the way you communicate and provides a thorough evaluation of your skills and areas for growth.

Thank you for being a part of our community, and we hope to see you at our upcoming training events.

Want to learn more about how to improve your Leadership skills? Take a look at our Coaching & Mentorship Programmes
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